Question 1

What is Industry Trade 360?

Accepted Answer

Industry Trade 360 supports industrial companies in finding suitable industrial components and spare parts. The specific products and services available depend on our current service offering.

Question 2

Which industrial spare parts can I inquire about?

Accepted Answer

You can submit an inquiry with the part number, manufacturer name, or model number of the required component. Availability is checked individually.

Question 3

How do I find the right spare part?

Accepted Answer

The easiest way is to submit an inquiry with the manufacturer, part number, and model designation.

Question 4

Can I inquire about hard-to-find or discontinued parts?

Accepted Answer

Yes, you can also inquire about hard-to-find components. Whether a suitable spare part or an appropriate alternative can be sourced is assessed on a case-by-case basis.

Question 5

What can I do if I cannot find the part I am looking for?

Accepted Answer

Send us the available information about the component, such as the part number, manufacturer, or a photo of the nameplate via email. We will check whether a suitable solution is available.

Question 6

Do you offer repairs for defective industrial components and automation devices?

Accepted Answer

Yes, we support you in finding suitable repair solutions for defective industrial components and automation devices. Contact us with details regarding the manufacturer, model number, and the specific defect. You can find the inquiry option in the header or directly on the homepage of our website. We evaluate the possibilities and assist you in finding a suitable and economical solution for your requirements.

Question 7

How do I request a quote?

Accepted Answer

Submit an inquiry with the available product details and requested quantity via the contact form or our provided contact channels.

Question 8

How quickly will I receive a quote?

Accepted Answer

As a rule, you will receive your individual quote within a few hours, and no later than within one business day.

Question 9

Do you also ship internationally?

Accepted Answer

Yes, we offer international delivery options.